With a combination of feature speakers, topic-driven round-tables and (of course) great food samples, we will dive deeply into the senior dining market and emerge with great findings for all attendees.

Keynote Speakers

Dr. Dale Henry

Your Best Unlimied

Jen Slaw

Building an Effective Team:

Juggling the Possibilities

Eric Rowles

Generational Crossroads:

When X,Y,Z & Boomers Collide!

Katie Davis

What winning looks like in dining & how to communicate it.

Education & Collaborative Learning Topics

Controlling food costs

How do you get high-quality food while minimizing cost and wastage? Learn best practices for one of your biggest expenses.

Learning from successful and unsuccessful events

Your special event can be a cherished memory, a forgettable bore or an unmitigated disaster. Join us as we examine both winners and losers to determine how to make your event memorable (in a good way).

The importance of marketing your dining program

Your dining operation should be your community’s biggest selling point—as long as people know about it. Learn how you can most effectively get the word out & increase your bottom line.

Exploiting the POS data goldmine

Your POS system gives you the ability to maximize your efficiency, boost your profitability and keep your residents and employees happy. Learn how you can make POS data your friend.

Bridging the gap between chefs and dietitians

It’s the classic clash between bacon and bran, Brussels sprouts and butter. Is it possible to balance tasty and healthy, and can we get chefs and dietitians on the same side?

How does winning look to a CEO?

Chances are pretty good that your CEO doesn’t understand the food service industry or speak its language. In this session, Katie Davis, founder and CEO of Brink Brands, will explore how a VP of dining services can bridge that communication gap.

Cocktail crafting class

Here’s looking at you, kid! Come sample cocktails that have made a name for themselves at communities around the country.

Being everywhere at once

New programs and openings are challenging for senior VPs of dining services, who often must oversee rollouts remotely. Learn how to be consistently successful when you can’t always be there.

The art of managing multiple dining venues

The bigger your operation, the more likely you are to be managing more than one dining room. Learn how to make the process as painless as possible.

How often should I change my menu?

Your menu rotation should balance the adventure of change with the comfort of familiarity. Come hear from communities that have successfully achieved this balance.

Operating with a restaurant mentality

More communities are embracing restaurant-style dining. Learn the best practices for approaching procedures, food costs and other elements of transitioning your operation.

The successful dining executive

Diplomacy goes a long way when the people you’re working with don’t directly report to you. Learn best practices for maintaining quality by developing a collaborative environment.

Senior dining design trends

How do forward-thinking communities make dining the high point of their residents’ day? Come explore options, from open kitchen concepts to multiple dining rooms.

Senior dining food and menu trends

Successful dining operations balance familiarity and freshness in a way that makes the dining experience both comfortable and exciting. See how you can do the same with a focus on variety, consistency and restaurant-style dining.

Senior dining focus on consistency

Your residents want to know what to expect when they order their favorite dish. Learn the best practices for keeping them happy by avoiding unwanted surprises.

Senior dining technology

New technology is revolutionizing industries across the economy, including senior dining. See how you can use tech to develop effective POS solutions, innovative recipes and more.

Maximizing your dining committee

Your resident dining committee should be a valuable resource for your dining operation. Learn how to keep your dining committee productive and helpful.

Consistency in operations

When it comes to business operations and our work environment, everyone wants to know what they can expect. Learn how you can keep your employees and management happy by maintaining consistency in scheduling, food costs and other areas.

Best practices for recruiting and retention

Learn how successful dining operations use consistency and out-of-the-box thinking to attract and keep exceptional employees.

Meal plan conversions: best practice and not-so-best practices

New meal plans give residents more choice, but they’re also a disruption. Implement them wisely, or watch them backfire. In this session we learn what works … and what doesn’t.

Training for success: Is it a sprint or a marathon?

What is the best way to develop new hires, including cooks, managers and wait staff? Learn what works and what doesn’t.

Getting buy-in from your nursing department

There’s a good chance some of your meals will be served by CNAs. Learn how you can maximize quality & service even after the plate leaves your hands.

Make your remodels and new construction successful

Remodels and new construction, no matter how exciting, are usually disruptive for everyone in a community. Learn how upper-level management can make the process as smooth as possible.

Conference Schedule

Sunday March 17th 

11:00am - 5:00pm Registration Opens / Exhibit Set-up

11:30am - 1:00pm Advisory Board Meeting & Lunch

12:00pm - 4:00pm Charlotte Events & Tours (Optional)

5:00pm - 6:00pm Exhibitor / Partner Reception & Meeting

6:00pm - 8:00pm Welcome Reception for Attendees

Monday March 18th 

7:30am - 4:00pm Registration Open / Coffee Lounge Open

7:30am - 8:30am Networking Breakfast

8:30am -10:00am Opening Session & Keynote Speaker

10:00am - 10:20am Networking Break

10:30am - 12:00pm General Session

12:00pm - 3:00pm - Expo

3:00pm - 4:00pm General Session - Panel Discussion

4:00pm - 4:15pm Networking Break

4:15pm - 5:15pm General Session

5:30pm - 7:30pm Culinary Competition & Cocktails

Dinner on your own

Tuesday March 19th 

7:30am - 4:00pm Registration Open

7:30am - 8:30am Networking Breakfast

8:45am - 9:45am General Session

9:45am - 10:00am Networking Break

10:00am - 11:45am Education / SDA Chat Sessions

12:00pm - 1:30pm Networking Lunch

1:30pm - 5:30pm Education / SDA Chat Sessions

TBA - Evening Celebration Dinner

Wednesday March 20th 

7:30am - 8:30am Networking Breakfast

8:30am - 10:30am Panel Discussion

10:30am - 11:30am General Session - Closing Keynote Speaker, Katie Davis

Schedule subject to change