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Develop additional skills, learn new practices or understand core industry values with our webinars focused on senior dining.

Webinars are free for all SDA Members.

See Refund Policy Below

Upcoming Webinars

    • Thursday, February 27, 2020
    • 2:00 PM
    • Online
    • 72

    • As senior dining hospitality operators, we have three general cost components: food, labor, and supplies. Have you thought about how much it costs to provide delivery, take-out services, and packaging materials – while also prioritizing environmental sustainability efforts?

      Be enlightened and inspired as Schelley shares her passion for customer service with over 25 years of experience in the senior living hospitality industry. Participants will learn ways to identify costs and recover hidden revenue for your dining operations.

      Webinar Key Takeaways:

    • 1)      Be able to assess and evaluate your operations for various expenses and solutions for hidden revenue to offset operational costs

    • 2)      Implement effective strategies and options to recover hidden revenue in your dining operations

    Schelley Hollyday, Principal, The Hollyday Group

    With over 25 years of experience in the Senior Living industry with a focus on hospitality, Schelley has held senior leadership positions with two national senior services management companies. As a graduate of the Hotel School at Cornell University, Schelley has taken her passion for customer service and hospitality to the Senior Living industry. During her career, Schelley has worked with over 300 Senior Living communities. She is a recognized speaker, including LeadingAge and university lectures, and continues to conduct extensive research identifying best practices and hospitality trends.

    Webinar Refund Policy: No Refunds.

Webinar Refund Policy: No refunds for purchased webinars attended or unattended. Webinar replays are for members only. 

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