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Operations Training: Executive Director Focused

  • Wednesday, October 03, 2018
  • 9:00 AM - 5:00 PM
  • Charlotte, NC
  • 30


Registration is closed

Engaging training for administrators with all levels of experience in foodservice. Your staff will benefit from our enhanced live trainings on dining operations and best practice round-table discussions. Topics from our expertly-led training classes include industry trends, how to generate revenue, cost control and understanding dining operations.

You will learn:

  • Understanding industry trends from a dining perspective
  • Rethinking how dining can help grow your top line
  • Enhancing your current dining program by creating more choice without increasing cost
  • Food, Labor and Direct Costs: Understanding how to manage bottom-line costs more effectively and focus on the ins & outs of food cost
  • Meal Plan Options: Taking a look at the various meal plan options used currently by organizations 
  • Staffing Structure: When is it time to change the current structure? Understanding how to evaluate & implement change
  • Dining operational systems: Enhance your community by rethinking systems
  • Improving consistency by creating dining standards and measuring results
  • Branding & marketing your dining program with you menus
  • Creating Synergy in the Community: Exploring ways to systematize and work effectively with all department heads to ensure continuity of service for the community
  • Round-Table Discussion: Talking about relevant topics, best practices and sharing experiences
C.E. Credits - Participants will receive a certificate of completion and a copy of the agenda to submit for C.E. credits 

Facilitator: Harris Ader, Founder of the Senior Dining Association

Minimum of 10 participants needed per training class. Location may change if 15 or more register in the same geographical location or an additional class will be scheduled.


Dress: Business Casual 

Meals: Complimentary snacks and lunch are included in the training registration.  

Travel: Round trip travel to Charlotte Airport (CLT) and most cities
typically ranges between $250 - $400 plus airline fees.

Cancellation: A $50 administrative fee & credit cardcharges will be charged for cancellations. No refunds will be given for cancellations received 30 days prior of the start date. Any cancellations made on-site are not eligible for a refund. Cancellations made due to unforeseen circumstances are reviewed on a case-by-case basis. email sdaevents@seniordining.org to cancel your registration.  

No-Shows: Refunds will not be issued to participants who do not attend the training.

Arrival: We will begin the training promptly at 9:00 am.

Hotel: To be announced

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