Engaging one day training offered to all sales associates serving the senior dining industry, focused on the ins & outs of daily operations of a senior living community. Key emphasis on understanding the customers they serve; challenges operators face, budgeting, meal plans and trends in the industry.
You will learn:Senior Dining Operations: Analyzing daily dining operations in various types communities and challenges operators face
Meal Plan Options: Understanding various types of meal plans including their purpose and implementation Budgeting &
Spend: Discussing food, labor & direct costs and how budgets are developed for different sized communities Revenue
Opportunities: Learning how communities can generate revenue internally & externally
Senior Dining Trends: Delving into current trends and best practices as modeled around the country
Round-table Discussion: Reinventing the role of industry partners supporting senior dining operators
C.E. Credits - Participants will receive a certificate of completion and a copy of the agenda to submit for C.E. credits
Facilitator: Harris Ader, Founder of the Senior Dining Association
Minimum of 10 participants needed per training class.
Dress: Business Casual
Meals: Complimentary snacks and lunch are included in the training registration.
Travel: Round trip travel to Charlotte Airport (CLT) and most cities typically ranges between $250 - $400 plus airline fees.
Cancellation: A $50 administrative fee & credit card charges will be charged for cancellations. No refunds will be given for cancellations received 21 days prior of the start date. Any cancellations made on-site are not eligible for a refund. Cancellations made due to unforeseen circumstances are reviewed on a case-by-case basis. email firstname.lastname@example.org to cancel your registration.
No-Shows: Refunds will not be issued to participants who do not attend the training.
Arrival: We will begin the training promptly at 9:00 am.
Location: Courtyard by Marriott, Charlotte Airport North Room Rate: $169 plus tax
2700 Little Rock Road
Charlotte, North Carolina 28214