SDA Member Chat with Nick Testa

Complimentary SDA Member Chat

Leading Dining Through Change

How do you maintain quality, consistency and resident confidence when major construction disrupts dining operations?

Join Harris Ader for a live conversation with Nick Testa, Director of Dining Services at Glenmeadow and a 2026 Director of Dining Services of the Year.

Just six months after joining Glenmeadow, Nick began navigating a 16-month renovation that affected two of the community’s three major dining venues. He continually adjusted workflows while maintaining service through venue closures, holidays, special events and daily dining.

Nick will discuss leading teams through disruption, opening a new lounge, introducing a liquor program and training employees for new service expectations. He will also share how creativity, humor and thoughtful details help turn dining and community events into memorable experiences.