Lowering your turnover rate is a noble goal to have. But, believe it or not, learning to embrace turnover will have a positive impact on employee engagement and even help you reduce your turnover percentage. What does it mean to embrace turnover? Stop wondering how long an employee is going to stay, and start focusing on opportunities to support an employee in reaching their goals. Don’t tip toe around it. There is immense power in saying, “I would love it if you chose to stay here for 3, 5, 10 years, but I know that may not be your plan. That’s ok! Tell me about your goals while I DO have you here so we can discuss how I can help you achieve them.” Accept that you are often a stepping stone to the next thing, and be willing to offer them opportunities to develop and hone their skills while you have them. You will find yourself with employees that are more engaged, loyal, and fulfilled.
Katie Griffith is Principal at Bright Solutions (brightsolutions.co) helping senior living communities take a strategic approach to evaluating and implementing technology. Katie@brightsolutions.co (770) 714-4306