Engaging training offered to all sales associates serving the senior living industry, focused on the ins & outs of daily operations of a senior living community dining program. Key emphasis on understanding the customers they serve; challenges operators face, budgeting, meal plans and trends in the industry.
YOU WILL LEARN:
Senior Dining Operations: Analyzing daily dining operations in various types communities and challenges operators face
Meal Plan Options: Understanding various types of meal plans from past to present
Spend: Discussing food, labor & direct costs and how budgets are developed for different sized communities Revenue
Opportunities: Learning how communities can generate revenue internally & externally
Senior Dining Trends: Diving into current trends and best practices as modeled around the country
Round-table Discussion: Reinventing the role of industry partners supporting senior dining operators
Round-table Discussion & Networking: Reinventing the role of industry partners supporting senior dining operators and open discussion
SESSION DATES & TIMES:
1. Wednesday, June 16, 2021, 11:00 AM - 12:30 PM
2. Thursday, June 17, 2021, 11:00 AM - 12:30 PM
3. Friday, June 18, 2021, 11:00 AM - 12:30 PM
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FACILITATOR:
Frederick Weiss:
Frederick Weiss has worked in the hospitality industry for more than 30 years and has spent the last 12 years focused on the senior living market. Currently, Frederick is working as a consultant working with senior living communities to enhance their Dining operations. Prior to his work as a consultant, Frederick was a Regional Vice President for the Compass Group in the Mid-Atlantic Region with their Morrison Senior Living, FLIK Lifestyles and Unidine Lifestyles brands. As a Regional Vice President, Frederick and his regional support and operations team worked on business development, client relations and the management of Compass’ Dining and Facilities Management operations for accounts in New Jersey, Southeastern Pennsylvania, Delaware, Maryland and the District of Columbia. Frederick has worked extensively with Life-plan Communities on a variety of projects including dining program renovations, repositioning, service re-engineering, budgeting, and a host of other operational initiatives.
Frederick holds a Bachelor of Science Degree in Computer Science & Engineering from the University of Pennsylvania.
Co-Facilitator: Harris Ader, Founder of the Senior Dining Association
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INFORMATION:
Cancellation: No refunds will be given for cancellations received 5 days prior of the start date. Cancellations made due to unforeseen circumstances are reviewed on a case-by-case basis. email lori@seniordining.org to cancel your registration.
No-Shows: Refunds will not be issued to participants who do not attend the training.
C.E. Credits - Participants will receive a certificate of completion and a copy of the agenda to submit for C.E. credits
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