Senior Living is abuzz with excitement over the focus on building a hospitality culture within each community. Hospitality embodies a mindset that invites us to exceed expectations. While customer service focuses on providing answers and resolving issues, hospitality aims to craft memorable experiences, nurture a sense of belonging, and cultivate enduring relationships. This difference is particularly impactful in retirement communities, where every action can influence the ambiance and establish the tone for everyday life. This webinar will explore practical strategies for fostering a hospitality culture in your community, along with measurable metrics to assess return on investment (ROI).
Takeaways:
Speaker: David Koelling, Founder with Strategic Dining Services
Senior Living Professionals Registration
Hosted by the Senior Dining Association and LeadingAge North Carolina
Location: The Sharon at SouthPark, 5100 Sharon Rd, Charlotte, NC 28210
Date: October 8, 2026
Time: 8:30am - 4:00pm ET
Exhibit & Sponsor Registration
Position your brand in front of North Carolina’s senior living decision-makers at this one-day, high-impact event focused on dining, hospitality, and workforce innovation.
Sponsorship Includes:
NO REFUNDS.
Copyright © 2017 - 2026 Senior Dining Association INC.- All Rights Reserved.