When:
Where: Virtual
Topic: Sustaining Consistency in Your Dining Program
Learn how to keep your team engaged by maintaining consistency in new program rollout and development.
Speaker: Aaron Fish, Founder & CEO, Trestle Hospitality Concepts
Schedule:
2:00 – 3:00 pm ET – SDA Announcements & Keynote Presentation
3:00 – 3:30 pm ET – Roundtable Discussions & Booth Visits
About our Keynote:
With nearly 30 years of hospitality industry experience, Aaron has spent his time in the industry with a singular focus on the customer experience. Having gained experience in some of the top hospitality organizations in the country, he has brought a keen attention to building customer-focused operations to the senior living industry. From Dining Room Manager to Senior Vice President, Aaron has spent his career creating best-in-class experiences for the residents he served. He does this with an eye towards innovation in concept design, as well as implementing a combination of best practices, system development, and quality training for all levels throughout any organization.
Aaron holds a B.S. in Hospitality Management from Kansas State University as well as a MBA in Marketing from Baker University.
CEU's: Self-Submit. Certificate of completion and event schedule will be given to participants who attend the event.
Door Prize: Only operators are eligible for the door prize and must be present to win.
Refunds: No Refunds.
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