Webinar: Engaging Residents: Personalizing the Onboarding Experience

Discover how to enhance resident satisfaction and foster meaningful relationships from day one with a personalized orientation program. This session will guide you through proven strategies to engage new residents, establish rapport, and gather valuable feedback to continuously improve dining services.

Key Takeaways:

• Learn how to implement impactful tools like welcome packets and tailored introductions to make new residents feel at home.
• Understand the value of individualized meetings in building trust and collecting meaningful feedback.
• Explore the benefits of 60-day follow-ups to evaluate resident satisfaction, address concerns, and foster long-term relationships.